Check Your HVAC Compatibility

Most central heating and cooling systems are compatible with our thermostats.

Answer a few quick questions to confirm your system type.

The process takes about 5 minutes.

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Step 1: Turn Off Power

Switch off power to your HVAC system at the breaker panel or system switch.

This ensures your safety and protects your equipment.

Power is off

Step 2: Remove Your Thermostat

Gently pull the thermostat straight off the wall plate.

If needed, loosen the mounting screws first.

Avoid pulling on the wires.

Thermostat removed

Step 3: Check Your Wiring Type

Our thermostats work with low-voltage (24V) systems using thin solid wires.

Your system is NOT compatible if you see:

  • Thick wires
  • Stranded wires
  • Labels like 120V, 240V, L1 or L2
I see only thin solid wires (24V system) I see high-voltage markings or thick wires

High-Voltage System Detected

It looks like your system uses high voltage.

No problem — we likely have an option for you.

Go to High-Voltage Thermostat Selector

Step 4: Check Your Thermostat Base

In the next step, you’ll need to select the wires connected to your thermostat base.

Important:

  • Only select wires coming from the wall
  • Do NOT select any jumpers

A jumper is a small wire that connects two terminals (such as Rc and Rh).

  • It does not come from the wall.
  • Ignore jumper wires when selecting your wiring.
What’s a jumper wire?

Tip: Take a photo before continuing.

Continue

    How about a rebate on your next purchase of thermostats offered by your power utility?

    Heads up!

    We noticed your cart contains both Zigbee and Wi-Fi devices. These two technologies work differently and are not directly compatible.

    • Wi-Fi devices connect to your home router.
    • Zigbee devices require a Zigbee hub or compatible gateway.

    Are you sure this is the setup you want?

    I understand