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Peak Rewards Program - Sinopé Home Energy Trial

If you already have an eligible Sinopé smart home energy control device installed in your home, then we need your help. We’re looking for customers to join the Peak Rewards program.

How the trial works

Just like when cars are bumper-to-bumper on the highway during a rush-hour commute to work, our electricity system experiences peak times as well. These peak times often occur on cold winter nights when everyone turns on their heat, or on hot summer days when air conditioning peaks. With your help, we’re hoping to reduce electricity usage during these peak periods.

During the trial seasons, we’ll remotely adjust your Sinopé devices during select peak time events. Peak times will last for no more than four consecutive hours. You may opt out at any time during the event. You will always have complete override control of your devices. At the end of each trial season, you’ll receive $80 just for participating with Sinopé devices.

What to expect during a peak time event

A few things you’ll want to know about these events are:

  • You don’t need to do anything but signing up through the Neviweb app. We will remotely adjust your Sinopé devices by turning off the load controller during peak time or lowering the temperature setpoint slightly.
  • An event will last no longer than four consecutive hours.
  • You may choose to opt out of an event at any time using the Neviweb app or by clicking any button on your devices.
  • You will have full override control of the device at all times.

A peak time event may occur from 6:00 a.m. to 12:00 p.m. and from 4:00 p.m. to 10:00 p.m. during the trial season.

Earn up to $80 for participating with Sinopé devices

You could receive up to $80 per year for participating in the program as follows:

  • Receive a $40 reward for your Sinopé load controller.
  • Receive a $40 reward for all eligible Sinopé thermostats in the residence.

Winter season (November 1, 2021 – March 31, 2022)

Discover the other participating devices here

Who can qualify?

To qualify in the Peak Rewards program, customers must:

  • Be the BC Hydro account holder and the owner of your residence
  • Live in a single-family house/townhouse
  • Have an electric hot water heater and/or baseboard heaters
  • Have an eligible Sinopé device that is connected to the Internet via your own Internet service

How to apply?

You can register to Peak Rewards program through the Neviweb app.

  1. Access your Neviweb account
  2. From the dashboard, click on the Éco Sinopé tile
  3. Select I would like to participate
  4. Enter the information required, read and accept the terms and conditions of the program

For full details, please read the terms and conditions and apply by October 15, 2021. If you’re selected for the trial, we’ll send you an email containing the confirmation from BC Hydro.

Please reach out to demo@bchydro.com if you have any questions.

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