Are you moving and the current home you are leaving is equipped with Sinopé smart devices? If you’ve chosen to leave behind your thermostats, light switches, and other smart devices to new homeowners, here is what we recommend you do before you leave.
If the house you are leaving has Zigbee or Mi-Wi devices and you are leaving the gateway to the next owner, all you have to do is remove the gateway from your account.
To do this, go to the gateway settings, then press “Delete.”
The gateway, along with all devices linked to it, will disappear from your account.
The devices and the gateway will remain linked to each other and the programs saved will remain active because they are saved locally in the gateway.
If you also want to delete the programmings, we show you how below.
If the house you are leaving has Zigbee or Mi-Wi devices and you prefer to keep your gateway, just reset it.
To reset your gateway, press the Wi-Fi button on the gateway for 15 seconds until the indicator light flashes. You can then unplug it and reuse it in your new home. Do not forget to keep the AC power adapter and the Ethernet cable so you can plug everything into your new home!