Technical specifications
Smart Zigbee water heater controller
RM3500ZB

Dimensions

Height:

76.2 mm (3.38 in)

Width:

34 mm (1.34 in)

Depth:

70.1 mm (2.76 in)

Compatibility

The smart water heater controller - Zigbee can interact with:

Water heater (maximum 20.8A @ 240V)

Compatible
platforms

Compatible with:

Neviweb*, SmartThings, Hubitat, Google Assistant*, Amazon Alexa*

*Requires the GT130 gateway from Sinopé or a compatible Zigbee gateway.
Note that features may vary from one platform to another.

Functionalities

Neviweb

Google Home

Alexa

SmartThings

Hubitat

Open/Close remotely

Neviweb

–

Google Home

–

Alexa

–

SmartThings

–

Apple Home

–

Scenes

Neviweb

–

Google Home

–

Alexa

–

SmartThings

–

Apple Home

–

Energy consumption reporting

Neviweb

–

Google Home

–

Alexa

–

SmartThings

–

Apple Home

–

Geofencing

Neviweb

–

Google Home

–

Alexa

–

SmartThings

–

Apple Home

–

Schedules

Neviweb

–

Google Home

–

Alexa

–

SmartThings

–

Apple Home

–

Automations
(time, device)

Neviweb

–

Google Home

–

Alexa

–

SmartThings

–

Apple Home

–

Water temperature
reading

Neviweb

–

Google Home

–

Alexa

–

SmartThings

–

Apple Home

–

Water detection with the
water detection cable (AC4200C-02)

Neviweb

–

Google Home

–

Alexa

–

SmartThings

–

Apple Home

–

Features

The RM3500ZB water heater controller has the following features:

Detection of the connected load
Temperature probe (AC3500-01)* for maximum comfort and protection
Possibility of connecting a water detection cable (AC4200C-02)* to detect potential leaks and thus cut off the water supply of the hot water tank
Allows remote control of any water heater controller up to 20.8 A @ 240 V
Compact design for easy installation

Neviweb features:

Create automations that run based on time, sunrise/sunset, device action, or your presence
Adjust the status of multiple devices at once by configuring grouped actions with scenes
See your consumption and savings in real-time thanks to the consumption graphs
Trigger actions based on your presence with the geofencing
Compatible with Amazon Alexa and Google Assistant
Integrates with the Éco Sinopé feature to allow you to reduce your energy consumption during peak events and save on your electricity bill

These features are available in the Neviweb app and require a permanent Internet connection. Features may vary from a platform to another.
*AC3500-01 temperature probe included.
**AC4200C-02 water detection cable not included.

Connectivity
requirements

Requires:

GT130 gateway or other compatible Zigbee gateway
Permanent Internet connection
Smartphone or tablet
Neviweb App available on App Store and Google Play

Operating voltage

120 – 240 V (60 Hz)

Maximum resistive load

20.8 A

Single-pole relay

Temperature ranges

Operating temperature
0 °C to 40 °C (32 °F to 104 °F)

Storage
-20 °C to 50 °C (-4 °F to 122 °F)

Communication
protocole

Zigbee 3.0
Frequency: 2.4 GHz
Transmission power: +20 dBm
Receiver sensitivity: -108 dBm

Certifications

Tested in accordance with ANSI/UL Std.916
Certified under CAN/CSA Std. C22.2 No205

In the box

1 Zigbee water heater controller (RM3500ZB)
1 AC3500-01 temperature sensor (1.5 m)
1 1/2″ steel lock nut, NPSM threaded
3 connectors
Installation guide – French version
Installation guide – English version

Warranty

3-year limited warranty

Version

North-American

Documentation

Quick Start Guide

Product Facts Sheet

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Added to your cart

Technical specificationsSmart Zigbee water heater controllerRM3500ZB

Dimensions

Compatibility

Compatible with:

Functionalities

Neviweb

Google Home

Alexa

SmartThings

Hubitat

Open/Close remotely

Neviweb

–

Google Home

–

Alexa

–

SmartThings

–

Apple Home

–

Scenes

Neviweb

–

Google Home

–

Alexa

–

SmartThings

–

Apple Home

–

Energy consumption reporting

Neviweb

–

Google Home

–

Alexa

–

SmartThings

–

Apple Home

–

Geofencing

Neviweb

–

Google Home

–

Alexa

–

SmartThings

–

Apple Home

–

Schedules

Neviweb

–

Google Home

–

Alexa

–

SmartThings

–

Apple Home

–

Automations (time, device)

Neviweb

–

Google Home

–

Alexa

–

SmartThings

–

Apple Home

–

Water temperature reading

Technical specifications
Smart Zigbee water heater controller
RM3500ZB

Automations
(time, device)

Water temperature
reading

Water detection with the
water detection cable (AC4200C-02)