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Welcome to your new home

Welcome-to-your-Sinopé-home

If you are reading those lines, it means that your new home is equipped with Sinopé smart devices. Congratulations! You can control your Sinopé devices remotely using your smartphone or tablet to maximize your energy savings and/or protect your home against water damage.

You either have Wi-Fi, Zigbee or Mi-Wi smart devices at home. Our Sedna smart water damage protection system may also be installed on your plumbing. 

All those devices are designed by Sinopé Technologies, a company that is the largest Canadian smart home devices manufacturer for the residential and multi-residential sectors. 

Our devices are recognized for their performance, high quality and ease of use. Tens of thousands of North-American users control their Sinopé devices remotely every day.

How to connect your Sinopé smart devices

You will find below the steps to unleash your smart devices’ full potential to enhance your comfort, maximize your savings and protect your new home from water damage.

My home is equipped with Zigbee devices

For your Sinopé devices to be fully smart and functional, you must pair them with Sinopé Technologies’ GT130 gateway or a compatible Zigbee gateway*.
GT130-gateway

1. The former owner left his GT130 gateway

If the previous owner left his gateway, ensure it’s properly connected, then follow these simple steps.

2. The former owner did not leave his GT130 gateway

You must get the GT130 gateway from our store. You can then install it and configure your devices by following the instructions in the product manual.

*Other gateways compatible with your smart devices: SmartThings and Hubitat.

My home is equipped with Wi-Fi devices

If your new home is equipped with Sinopé Wi-Fi devices, you simply need to download the Neviweb app in the App Store or the Google Play store, then add and configure your devices.

Wi-Fi-certified

My home is equipped with Mi-Wi devices

For your Sinopé devices to be fully smart and functional, you must pair them with Sinopé Technologies’ GT125 gateway.

GT125-gateway

1. The former owner left his GT125 gateway

If the previous owner left his gateway, ensure it’s properly connected, then follow these simple steps.

2. The former owner did not leave his GT125 gateway

You must get in touch with us* to purchase a GT125 gateway. You can then install it and configure your devices by following the instructions in the product manual.

*Mi-Wi products are now part of our “Legacy” product line, as we discontinued their production. However, they are fully functional and supported and even continue to benefit from specific new feature updates in the Neviweb app. It is still possible to obtain some products by reaching out to us.

Lastly, the Neviweb app offers a wide variety of features allowing you to optimize your comfort, boost your energy savings and protect your home against water damage. Click here for more information!

If you have any questions or need advice on using your smart devices, know that you can contact our sales and technical support teams Monday through Friday between 8:00 a.m. and 4:30 p.m. EST. It will be our pleasure to assist you!

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